Privacy Policy

At The Career Agent we are committed to ensuring that your personal data is protected and never misused. This privacy policy explains what personal data we collect, why we collect it, what we use it for and how we protect it. It applies to the personal data we collect through The Career Agent website.

By sharing your personal data with us, and by continuing to use our website, you confirm that you have read and understood the terms of this privacy policy.

If you have any questions, comments or concerns about any aspect of this privacy policy or how The Career Agent handles your information, please email us at contact@thecareeragent.co.uk.

The Career Agent Ltd is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).

What information do we collect about you and how do we use it?

Personal data

Personal data means any information that could be used to identify you or another individual.

We collect information about you when you visit this website and when you voluntarily provide us with personal details in order to enquire about or access any of the services or products that we offer e.g. career coaching services, recruitment services, online courses, workshops, newsletter, etc.

You may share with us your name, address, e-mail address, contact number, social media accounts and payment information by completing an online form, contacting us by email or by other means.

We use this information to communicate with you and to process your bookings for our services and products.

If you sign-up or agree to receive our newsletter, we will also use your personal information to send you our newsletter or emails that include resources that may be of interest to you such as blog articles and information about services and products that we offer.

You can opt-out of receiving these emails any time by clicking on the unsubscribe option included in all our e-mail correspondence or by emailing contact@thecareeragent.co.uk.

If you share details of other people with us, for example, if you buy an online course or book a coaching session on behalf of someone else, then you will need to check with that person that they are happy for you to share their personal data with us, and for us to use it in accordance with this privacy policy.

Website user and technical data

We collect and store limited personal data and some anonymous analytics from all visitors to our website. The information we collect includes the internet protocol (IP) address of the device you are using, the browser software you use, your operating system and the date and time of access.

We also collect information about how you use our website, the services you access or any comments you publish. This includes (but is not limited to) referring website, pages viewed, browser type, links clicked, demographic information, preferences, and interests.

A Cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. They are one of the most widely used technologies on the internet.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. Tracking technologies also used are beacons, tags, and scripts to collect and track information. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs.

We only use this information for statistical analysis purposes and then the data is removed from the system.

A Cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Examples of the Cookies we use:

Marketing Cookies: These cookies are used to track advertising effectiveness to provide a more relevant service and deliver better ads to suit your interests.

Functional Cookies: These cookies collect data to remember choices users make to improve and give a more personalised experience.

Analytics Cookies: These cookies help us to understand how visitors interact with our website, discover errors and provide a better overall analytics.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, this may prevent you from taking full advantage of our website.

The following links explain how to access cookie settings in various browsers:

What is our legal justification for handling your personal data in this way?

Data protection and privacy laws require us to have a "legal basis" or "lawful ground" for handling personal data. We need to handle your personal data to be able to:

To provide you with the products or services that you have asked for
For our services, products and websites to be able to work properly and to do all the things that you expect them to.

Sometimes, our use of your personal data is not strictly necessary for us to be able to provide you with our products and services, or for them to work properly. In those circumstances, we have what's called a "legitimate interest" in handling your personal data; our "legitimate interest" may be to:

Detect and prevent fraud
Keep our websites, products and IT systems secure
Ensure that our own processes, procedures and systems are as efficient as possible
Determine the effectiveness of our promotional campaigns and advertising
Customise and improve the way that you interact and engage with us in future.

Ultimately, the reason we handle your personal data in the way we do is so that we can improve our products, services and your overall experience with The Career Agent.

Security of data

The security of your data is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Transfer of data

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside of the United Kingdom and choose to provide information to us, please note that we transfer the data, including personal data, to the United Kingdom and process it there.

Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.

The Career Agent Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Service providers

We may employ third party companies and individuals to facilitate our service, to provide the service on our behalf, to perform service-related services or to assist us in analyzing how our service is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

How we store your personal information

The Career Agent is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Marketing usage

We use your personal information to improve your experience of using our website and our services. Anonymous data may be provided to third parties for marketing or advertising purposes – this includes analytics information and data collected by cookies.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact Details

If you have any questions about this Privacy Policy, please email us at: contact@thecareeragent.co.uk